Branch Manager
Purpose of Position
- Own the commercial and operational performance of the Cape Town branch as its single point of accountability. Drive revenue growth, market share, and profitability across rental, sales, and service, build enduring customer relationships, and lead the branch team to deliver on financial, operational, and people-development targets. Ensure the branch operates safely, compliantly, and efficiently, aligning day-to-day execution with Eazi Access’s strategic objectives and sustainable commercial growth in the Western Cape market.
Qualifications
- Grade 12/N3
- Required: Bachelor’s degree in business management, Commerce, Finance, Sales/Marketing, or a related field.
- Preferred: Postgraduate business qualification (e.g. MBA or PGDip in Business Administration).
Experience
- Required: 5 years’ commercial management experience with direct accountability for revenue and profit targets in a sales, rental, or service environment.
- Required: 5 years in a branch, business unit, or profit-center leadership role managing multi-disciplinary teams.
- Required: Proven track record of achieving financial and sales targets and growing market share.
- Required: Demonstrated success in building and retaining key customer and stakeholder relationships at senior level.
- Preferred: Equipment, hire, MEWP, material handling, or industrial services industry experience.
Key Responsibilities
- Own the branch profit and loss: drive revenue and profitability across rental, sales, and service; manage budgets, forecasts, pricing discipline, and cost control; implement corrective actions where performance deviates from target.
- Grow the branch’s commercial footprint: develop and execute the branch sales plan and lead the branch team in building and converting a qualified pipeline, winning new accounts, and expanding share of wallet through cross-selling and upselling across the full product and service offering.
- Act as the senior commercial relationship holder for the branch: build and maintain strategic customer relationships, lead negotiations and tender responses, resolve escalated client issues, and protect customer retention.
- Lead, mentor, and manage branch staff across sales, operations, service, and administration: conduct performance reviews, drive succession planning and skills development, and sustain a positive, high-performance culture.
- Direct operational execution: optimise fleet utilisation and availability, ensure service delivery to SLA, and coordinate with workshop, inventory, and logistics functions to meet customer commitments.
- Manage the branch working capital position: support credit control on collections, ensure quote-to-invoice accuracy, and resolve billing disputes promptly.
- Ensure branch compliance with company policies, legislation, and SHEQ standards: promote a safe working environment, enforce safety protocols, and maintain audit readiness.
- Ensure timely and accurate reporting on sales, financial, and operational performance; safeguard and optimise company assets, including the rental fleet, vehicles, tools, and IT resources.
Knowledge Requirements
How to Apply
- Applications should be submitted by completing the online application form on the Eazi Access website.
- Applicants who do not have access to the Eazi Access website should request assistance from their supervisor, manager, or branch administrator to complete the online application.
Notes
- Should you not meet the minimum requirements, kindly consider your application unsuccessful.