Workshop Manager
Purpose of Position
- Lead workshop operations to maximize the safety, reliability, availability and cost-effective lifecycle performance of the MEWP, telehandler and forklift rental fleet. Ensure maintenance, repair, inspection and release activities meet legal, OEM, quality and company requirements while supporting customer service and sustainable workshop performance.
Qualifications
- Required: Grade 12/N3.
- Required: Relevant qualification in Management, Operations Management, Engineering Management, Business Management or a related field.
- Preferred: Supervisory or leadership management certification; Project Management qualification; recognised Health and Safety qualification such as SAMTRAC, NEBOSH or equivalent; relevant OEM technical certification.
Experience
- Required: 5 years’ management experience in a workshop, service, fleet maintenance or engineering environment, including responsibility for people, budgets, safety, quality and operational performance.
- Preferred: 10 years’ experience in the maintenance, repair and servicing of MEWPs, telehandlers, forklifts or related heavy mobile equipment; experience in asset reliability improvement, complex diagnostics, OEM standards, warranty processes and customer escalations.
Key Responsibilities
- Optimise fleet availability and asset reliability by directing preventive, planned, breakdown and refurbishment programmes, using utilisation, downtime and condition trends to prioritise interventions and lifecycle decisions.
- Deliver safe, compliant workshop operations by maintaining effective risk, inspection, incident, housekeeping and equipment-release controls in line with OHS, statutory, OEM and company requirements.
- Control workshop productivity and turnaround performance through effective planning, work allocation, resource utilisation, quality assurance and management of facilities, tools and equipment.
- Protect workshop financial performance by managing budgets, labour efficiency, parts and operating costs, warranty recovery, customer damage recovery and approved expenditure.
- Build a capable, accountable workshop team through performance management, coaching, skills development, succession planning and consistent application of HR requirements.
- Strengthen customer and operational outcomes by resolving technical escalations, coordinating internal and external stakeholders, managing supplier quality and driving evidence-based continuous improvement.
Knowledge Requirement
How to Apply
- Applications should be submitted by completing the online application form on the Eazi Access website.
- Applicants who do not have access to the Eazi Access website should request assistance from their supervisor, manager, or branch administrator to complete the online application.
Notes
- Should you not meet the minimum requirements, kindly consider your application unsuccessful.