Sales Consultant: Hire Desk
Purpose of Position
- Manage and grow assigned house accounts by providing efficient hire desk sales support for MEWP and material handling equipment rentals. Maximise rental revenue through proactive quote follow-up, consultative upselling, and excellent customer service, ensuring all hire transactions are accurately processed and invoiced through D365.
Qualifications
- Required: Grade 12/N3
- Recommended: Post-matric qualification in Sales and Marketing.
Experience
- Required: 3 years’ experience in call-center sales, hire desk sales, or outbound sales (mandatory).
- Required: Proven track record in outbound sales, quote conversion, and customer relationship management.
- Preferred: Experience in rental equipment, hire desk operations, or material handling solutions.
- Preferred: Experience with D365 or similar ERP system.
Knowledge Requirement
- Maximize quote conversion through continuous and timely follow-up: achieve 60%+ conversion rate on all quotations issued.
- Build and maintain strong relationships with assigned house accounts through regular proactive contact, understanding their project cycles and equipment needs.
- Manage hire desk sales: process inbound enquiries, generate accurate quotes, confirm orders, and coordinate delivery timelines with operations.
- Identify and pursue revenue growth opportunities through upselling of additional equipment, longer hire periods, and ancillary services (transport, operator training).
- Coordinate equipment availability, delivery scheduling, and off-hire processing with operations and transport to ensure seamless customer experience.
- Ensure all supporting documentation (hire agreements, delivery notes, PODs, credit applications) is complete and accurate to support correct invoicing.
How to Apply
- Applications should be submitted by completing the online application form on the Eazi Access website.
- Applicants who do not have access to the Eazi Access website should request assistance from their supervisor, manager, or branch administrator to complete the online application.
Notes
- Should you not meet the minimum requirements, kindly consider your application unsuccessful.